1. What is the order cut off time?
Orders placed before 5:00 PM (GMT/BST), Monday to Friday are processed and shipped the same day.
2. How long does shipping take?
- Processing Time: 4–5 business days (Monday to Friday)
- Transit Time: 5–7 business days (Monday to Friday)
3. Will I receive tracking information?
Yes, tracking details will be sent to your email once your order has been dispatched.
4. What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your items are unopened in original packaging or have never been used.
5. Who pays for return shipping?
Damages and issues (Defective Products)
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is USD ($) 0.00 and the Re-stocking fee is USD ($) 0.00.
For your responsibility (Customer Remorse)
Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake doesn’t need any more or if the wrong products are so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. You will bear the Actual cost of return shipping. The Re-stocking fee is USD ($) 0.00.
6. How do I get a refund?
We will notify you once we have received and inspected your return and let you know whether or not the refund was approved. If approved, you will receive an automatic refund to your original method of payment within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@nomeiz.com
7. What currency are orders charged in?
All prices and payments are in USD ($).
8. How can I contact you?
You can reach us at support@nomeiz.com or call +15126179188. Our address is 2234 NORTH FEDERAL HWY STE 3178 BOCA RATON, FL 33431, United States.